n999 Privacy Policy – Your Data, Your Rights, Our Commitment

1

Who We Are

n999 is an online gaming platform accessible at n999.link, operated and maintained by the n999 team. For the purposes of this Privacy Policy, "n999", "we", "us", and "our" refer to the platform operator. "You" and "your" refer to any individual who accesses, registers on, or otherwise uses the n999 platform.

n999 operates as the data controller in respect of your personal information. This means we are responsible for deciding how and why your personal data is collected and used. We take that responsibility seriously, and this Privacy Policy is our commitment to being transparent about our data practices.

If you have any questions about this Privacy Policy or how n999 handles your data, you can reach us at any time via live chat on the platform or by email at support@n999.link. We aim to respond to all privacy-related enquiries within 48 hours.

2

Information We Collect

n999 collects personal information in several ways — directly from you when you register and use the platform, automatically through your use of the site, and in some cases from third parties such as payment processors. Here is a clear breakdown of what we collect:

Information you provide directly:

• Registration data: Your full name, date of birth, email address, and Pakistani mobile phone number when you create an n999 account.
• Identity verification data: When required for compliance or withdrawal verification, we may collect copies of identity documents such as a CNIC, passport, or driving licence.
• Financial data: Payment method details used for deposits and withdrawals — such as your Easypaisa or JazzCash mobile number, NayaPay or SadaPay account details, IBFT bank account information, or Visa/Mastercard card details. Card numbers are never stored by n999 in full; they are handled by PCI-DSS compliant payment processors.
• Communication data: Messages you send to n999 support via live chat, email, or any other channel, including complaint and dispute correspondence.
• Responsible gaming data: Information you provide when setting deposit limits, session limits, or requesting self-exclusion.

Information collected automatically:

• Device and browser data: IP address, device type, operating system, browser version, screen resolution, and time zone.
• Usage data: Pages visited on n999, games played, bets placed, session duration, click behaviour, and navigation paths.
• Transaction logs: Complete records of all deposits, withdrawals, bonus credits, and wagering activity on your account.
• Cookies and similar technologies: See Section 7 for full details on how n999 uses cookies.

3

How We Use Your Data

n999 uses the personal information we collect for the following specific purposes:

n999 does not use your personal data for automated decision-making that produces legal or similarly significant effects, except in fraud detection where automated systems may flag accounts for manual human review.

4

Legal Basis for Processing

Every time n999 processes your personal data, we do so on one of the following legal grounds:

• Contract performance: Processing necessary to operate your n999 account and deliver the services you have registered for, including processing transactions and providing games.
• Legal obligation: Processing required by applicable laws and regulations, including identity verification (KYC) and anti-money laundering (AML) record-keeping requirements.
• Legitimate interests: Processing that serves n999's legitimate business interests — such as fraud prevention, platform security, and service improvement — provided those interests are not overridden by your rights and interests. We conduct a balancing assessment whenever we rely on this basis.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

5

Sharing Your Information

n999 does not sell your personal data. We share your information only in the following specific circumstances and only to the minimum extent necessary:

• Payment processors: Your financial data is shared with our licensed payment partners (Easypaisa, JazzCash, NayaPay, SadaPay, bank networks, and card schemes) solely for the purpose of processing your transactions. These partners are bound by their own applicable data protection obligations.
• Game providers: Certain technical data — such as your account identifier — is shared with our certified game providers to enable game sessions and maintain game integrity. Game providers do not receive your personally identifiable information beyond what is strictly necessary.
• Identity verification services: When we need to verify your identity for compliance purposes, we may share identity document images with certified third-party KYC verification providers who are contractually bound to use the data only for verification purposes.
• Legal and regulatory authorities: We may disclose your information to law enforcement, regulatory bodies, or courts when required by law or when we believe disclosure is necessary to protect the rights, property, or safety of n999, our players, or the public.
• Corporate transfers: In the event of a merger, acquisition, or sale of all or part of n999's business, your data may be transferred to the successor entity. We will notify you before your data becomes subject to a different privacy policy in such circumstances.

6

Payment Data & PKR Transactions

All financial transactions on n999 are conducted in Pakistani Rupees (PKR). Given the sensitivity of payment information, n999 applies additional protections specifically to financial data:

• Full card numbers are never stored on n999's servers. Card transactions are processed directly by PCI-DSS Level 1 certified payment processors who tokenise card details for security.
• Easypaisa and JazzCash transactions are handled through their official APIs. Your mobile wallet PIN is never transmitted to or stored by n999 — it is authenticated on the mobile money provider's own systems.
• n999 maintains complete transaction logs for all deposits and withdrawals. These logs are used for account management, dispute resolution, and regulatory compliance and are retained for the period specified in Section 8.
• Withdrawals are only processed to payment methods that have been used to deposit on the same account. This is a security measure to protect your funds from unauthorised withdrawal attempts.

If you believe your payment details have been compromised or you suspect unauthorised transactions on your n999 account, contact support immediately via live chat. n999 can suspend withdrawal functionality on your account as an immediate protective measure while an investigation is conducted.

7

Cookies & Tracking Technologies

n999 uses cookies and similar browser-based technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device by your browser. Here is how n999 uses them:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit, security tokens that protect against CSRF attacks, and cookies that remember your language and display preferences. These cannot be disabled without breaking core functionality.
• Analytics cookies: Used to understand how players navigate and use n999 so we can identify areas for improvement. Data collected by analytics cookies is anonymised and aggregated — it is not used to identify you individually.
• Performance cookies: Help n999 monitor platform stability and identify technical issues. These collect data about page load times, error rates, and feature usage.
• Preference cookies: Remember choices you make on the platform, such as game lobby filters and display settings, so you don't have to re-configure them each visit.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the n999 platform. Clearing your browser cookies will log you out of your n999 session.

8

Data Retention

n999 retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable laws and regulations. The following retention periods apply as general guidance:

• Active account data: Retained for the full duration of your n999 account being active, plus a period of up to 5 years after account closure to meet regulatory and legal requirements.
• Transaction records: Financial transaction logs are retained for a minimum of 5 years from the date of each transaction to comply with anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for up to 5 years from the date of verification or account closure, whichever is later.
• Support communications: Customer support correspondence is retained for up to 3 years from the date of the final message in each conversation, or longer where a dispute is ongoing.
• Anonymised analytics data: Aggregated, anonymised usage data may be retained indefinitely as it no longer constitutes personal data.

When personal data is no longer required, n999 deletes or anonymises it in a secure manner. You may request deletion of your data at any time (see Section 10), subject to the overriding legal retention obligations described above.

9

Security Measures

Protecting your personal data is a core operational responsibility at n999. We implement multiple layers of security to guard against unauthorised access, loss, or misuse of your information:

• Encryption in transit: All data transmitted between your device and n999's servers is encrypted using TLS 1.2 or higher (256-bit SSL). The padlock symbol in your browser confirms this encryption is active.
• Encryption at rest: Sensitive data stored on n999's servers — including identity documents and payment details — is encrypted at rest using AES-256 encryption.
• Access controls: Access to player data within n999's team is restricted on a strict need-to-know basis. Employees receive data privacy training and are subject to confidentiality obligations.
• Regular security audits: n999 conducts regular internal and third-party security audits of its platform infrastructure to identify and address vulnerabilities.
• Two-factor authentication: 2FA is available to all players and strongly recommended. It provides an additional layer of protection for your account login.
• Fraud monitoring: Automated and manual fraud monitoring systems operate continuously to detect unusual account activity and protect your funds.

No online platform can guarantee absolute security against all possible threats. However, n999's security posture is regularly reviewed and updated to reflect current best practices in the gaming and fintech industries. If you discover a potential security vulnerability on n999, please report it to us at support@n999.link so we can investigate and address it promptly.

10

Your Privacy Rights

As an n999 player, you have a number of rights in relation to your personal data. n999 is committed to honouring these rights promptly and without creating unnecessary obstacles:

• Right to access: You can request a copy of the personal data n999 holds about you at any time. We will provide this within 30 days of a verified request.
• Right to correction: If any personal data we hold about you is inaccurate or outdated, you have the right to have it corrected. You can update many details directly through your account settings.
• Right to deletion: You can request that n999 delete your personal data. We will do so subject to any overriding legal retention obligations (see Section 8). Note that deleting your data will require closing your account first.
• Right to restrict processing: In certain circumstances, you can ask n999 to restrict the processing of your data while a dispute or query is being resolved.
• Right to data portability: You can request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
• Right to object: You have the right to object to n999 processing your data on the basis of legitimate interests, including for direct marketing purposes.
• Right to withdraw consent: Where n999 processes your data on the basis of your consent (such as for marketing communications), you can withdraw that consent at any time without affecting the legality of prior processing.

To exercise any of these rights, contact n999 support via live chat or email at support@n999.link. We will verify your identity before processing any data access or deletion request to ensure your data is not released to or deleted at the request of an unauthorised third party.

11

Children's Privacy

n999 strictly prohibits the registration and use of the platform by anyone under the age of 18. We do not knowingly collect personal data from individuals under 18. If you believe that a minor has registered an account on n999, please notify us immediately at support@n999.link.

Upon receiving a verified report of an underage account, n999 will immediately suspend the account, delete all associated personal data that is not required to be retained for legal purposes, and return any balance via a verified adult payment method where applicable.

n999 employs age verification checks at registration and may request additional documentary proof of age at any time. We take the protection of minors seriously and view it as one of our most fundamental responsibilities as an online platform.

12

Marketing Communications

n999 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, tournaments, and other offers. We will only send you marketing communications if you have opted in to receive them — either during registration or through your account settings at a later time.

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email from n999.
• Updating your notification preferences in your n999 account settings.
• Contacting n999 support and requesting that marketing communications be stopped.

Opting out of marketing communications will not affect your ability to receive transactional and account-related messages, such as deposit confirmations, withdrawal notifications, and security alerts. These are essential service communications and are sent regardless of your marketing preferences.

13

Changes to This Privacy Policy

n999 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or in-platform notification before the changes take effect where reasonably practicable.

The effective date at the top of this page indicates when this version of the Privacy Policy was last updated. We encourage you to review this page periodically. Your continued use of n999 after an updated Privacy Policy has been posted constitutes your acceptance of the changes.

If a proposed change to this Privacy Policy would significantly affect how we use data you have already provided, we will seek fresh consent from you for the new use before proceeding.

14

Contact Us

For any questions, requests, or concerns about this Privacy Policy or how n999 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 on any page of n999.link. Our average privacy query response time via live chat is under 5 minutes.
• Email: support@n999.link — clearly mark your email as a privacy request for fastest routing to our data protection team.

We aim to respond to all privacy-related queries within 48 hours. Formal data subject rights requests (access, deletion, portability) will be acknowledged within 48 hours and completed within 30 days, as required. You also have the right to lodge a complaint about our data handling with the relevant supervisory authority if you are not satisfied with our response.